Motomark Operations Restructure and ERP Workflow System Case Study

The Problem

The business had moving parts across departments, but the operating structure was not clear enough to support consistent performance. Workflows needed better ownership, reporting needed to support decision making, and pricing operations needed a cleaner system for reducing inefficiencies.

Diagnosis

The core issue was operational visibility. The business needed a practical business systems consultant approach: map what was happening, identify where work slowed down, turn repeated tasks into workflows, and connect operations to reporting so management could see what needed attention.

What I Fixed

• Reviewed the existing department operations and identified gaps in ownership, workflow movement, reporting, and pricing structure.
• Designed clearer workflow systems for the business so daily work could depend less on memory and more on repeatable process.
• Supported ERP setup and workflow implementation so operational activity could be easier to track, manage, and improve.
• Built reporting structures for better decision making across key operational areas.
• Improved pricing structure and reduced process inefficiencies that could quietly affect revenue and execution.

Skills and Systems Used

Business Outcome

• Clearer structure across multiple departments.
• Better reporting for operational decisions.
• More predictable workflows for repeated business activity.
• Reduced inefficiencies around pricing and execution.
• A stronger operating foundation for scale.

Project Screens